Retail + Sales Associate

Hood Famous Bakeshop’s Retail + Sales Associate plays an integral role in our small team’s ability to bring our desserts to our customers. This position staffs our bakeshop’s walk-up retail counter in Ballard and is responsible for providing great service and good vibes only during every shift. They ring up customers, provide information about our desserts and company, tidy up the shop, are responsible for light baking, work with the team to keep operations silky smooth, and most importantly, provide awesome customer service.

 

R E S P O N S I B I L I T I E S

  • Customer Service

    • Welcome and thank every customer

    • Answer all questions with a smile

    • Make appropriate menu suggestions

    • Answer the phone, take orders, and relay messages as needed

    • Ring up customer purchases, handle credit card and cash payments

  • Brand Ambassadorship

    • Share Hood Famous Bakeshop’s history and recent/upcoming news

    • Educate customers on ingredients and flavor profiles

    • Direct customers to the different services we offer and how to reach us

  • Shop Maintenance

    • Continually stock bakery case throughout shift

    • Light baking (cookies, tarts, etc) 

    • Keep retail displays stocked and stylized with merchandise

    • Ensure catering and pre-paid orders are appropriately packaged 

    • Wash trays and other dishes throughout shift

    • Keep shop clean and inviting: wipe down surfaces, sweep, etc

    • Follow health, safety, and sanitation guidelines

    • Follow opening and closing procedures

    • Other duties as assigned

 

Q U A L I F I C A T I O N S

  • Retail or client/customer service experience

  • Awesome communication skills and a professional, friendly attitude

  • Consistently be available to work evening shift on Thursday through Sunday 3-8:30pm (22 hours per week)

  • Ability to lift 50lbs on a regular basis

  • Ability to access stairs and stand on your feet for 5+ hours

  • Must hold valid food handler’s permit

 

C O M P E N S A T I O N

  • $12/hour starting wage + tips

  • All the sweets you can eat until you’re sick of it

 

C U L T U R E

We pride ourselves on being a fun and easy-going workplace, but at times this job, like any in a growing small business, can be unpredictable. Our shop’s busy-ness can range from very slow and relaxed to very fast-paced and stressful. We are looking for someone who can adapt well to these different situations, depending on when it’s needed. Good time management skills and positive attitudes, while working both alone and alongside a team, are a must.

 

A P P L Y   N O W

 

Location

2325½ NW Market St
Seattle, WA 98107

 

 

Hood Famous Bakeshop is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.