Retail + Sales Associate
Hood Famous Bakeshop (Ballard) is seeking an enthusiastic, part-time (10 hours per week), weekend Retail + Sales Associate to join our team for the 2019 holiday season. This position plays an integral role in our small team’s ability to bring our desserts to our customers by staffing the walk-up counter in our Ballard retail location and is responsible for providing great service and good vibes during every shift. They will ring up customers, provide information about our desserts and company, tidy up the shop, light baking, working with the team to keep operations silky smooth, and most importantly provide exceptional hospitality.
We are a small scale production environment that has been wholesaling for five years and currently operate two retail locations. Our ideal candidate is reliable, possesses strong verbal/written communication skills,and must be able to work independently. As our company continues to grow, we are seeking creative, passionate, and loyal individuals to be a part of our team. A passion for baking and/or familiarity with Filipino flavors is a plus.
Retail or client/customer service experience
Must hold valid food handler’s permit
Awesome communication skills, positive attitude and team-focused mentality
Must be available to work weekends
Ability to work independently
Ability to lift 30lbs
Ability to access stairs and stand on your feet for 5+ hours
Welcome and thank every customer
Possess strong communication skills to be able to:
Answer customer questions
Make appropriate menu suggestions
Take customer orders and operate Point Of Sale and cash handling procedures accurately
Answer the phone, take orders, and relay messages as needed
Continually stock bakery case throughout shift
Light baking (cookies, tarts, etc)
Keep retail displays stocked and stylized with merchandise
Ensure catering and pre-paid orders are appropriately packaged
Wash trays and other dishes throughout shift
Keep the shop clean and inviting: wipe down surfaces, sweep, etc
Follow health, safety, and sanitation guidelines
Follow opening and closing procedures
Support our wholesale program as needed (i.e. labeling, packaging, etc.)
Other duties as assigned
Share Hood Famous Bakeshop’s history and recent/upcoming news
Educate customers on ingredients and flavor profiles
Direct customers to the different services we offer and how to reach us
DOE, $12/hour starting wage + tips. Average pay $16-$18 per hour with tips.
Monthly in-store food and beverage credit and discounts on merchandise
We pride ourselves on being a fun and easy-going workplace, but at times this job, like any in a growing small business, can be unpredictable and sometimes stressful. We are looking for someone who can adapt well to different situations. Good time management skills and positive attitudes, while working independently and alongside a team, are a must.
Applications via email will be not be accepted
Position open until filled
Join Our Team
Hood Famous Cafe + Bar
504 5th Avenue S, Suite 107A
Seattle, WA 98104
Hood Famous Bakeshop is a small Seattle bakery with a big heart and a big appetite! We specialize in desserts featuring Filipino and Asian-Pacific flavors and are best known for our cheesecakes including our flagship ube cheesecake. We sell our desserts in our bakeshop, wholesale in grocery stores, and cater events.
Follow us at @hoodfamousbakeshop
Hood Famous Bakeshop is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.